Create & Send
1. Do I need to know HTML to create an email campaign?
Absolutely not! You will be able to create beautiful html campaigns by simply pasting your content in to our wizard-driven templates.
2. Can my newsletter look like my website?
It sure can. Take a look at our Design page to see all of the design options available through Catch Mail.
3. I want to send an email to multiple subscriber lists at the same time. Some people are in 2 or more lists. Will they get duplicate emails?
No. We automatically take care of this issue. We realise that it could be very likely that your subscribers might be interested in subscribing to more than one of your lists and because of this, when you send one campaign that targets multiple subscriber lists, we automatically prevent delivery duplication for that campaign.
If the recipient (who appears across more than one list you are sending to) unsubscribes, they will be removed from each list you sent to that they appear in.
If you were to send to each subscriber list separately, we are unable to determine that there are duplicates. Subscribers in more than one of these subscriber lists would get multiple campaigns in their inbox.
4. How do I schedule campaigns to send in different time zones?
In the final stage of creating a campaign, you must decide if you would like the campaign to be sent immediately, or have it scheduled for a specific time in the future. If the schedule option is selected, you will need to specify the delivery time by providing the date, time, and time zone you wish to send in.
If you are scheduling a large campaign that requires payment, your credit card will not be charged until the campaign is actually delivered. This means that if you cancel the scheduled campaign before delivery, you will not be charged.
5. Can I send attachments with my email campaigns?
Unfortunately not. Our system has been specifically built not to support attachments. We did this for a number of reasons.
- We ensure that your campaigns are unable to send viruses that propagate through attachments.
- You're not forcing an attachment down every recipient's throat. Large attachments + slow connection = angry subscriber.
If you have a file that you'd like to give to your customers, we recommend that you host the file on your own server and then place a link to the file within your email. This also means you won't clog your subscribers inbox with attachments they may not even use.
Here's a quick example of how you might promote a PDF document in their email instead of actually attaching it.